Software Support

We offer remote or on-premises support for Nokia POL solutions


Our software support services  include technical support or break/fix services that are delivered for specific Nokia 5571 PCC software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support. Software support services include remote troubleshooting capabilities, installation assistance and basic usability assistance. Remote troubleshooting capabilities may be delivered via telephone and online communication media with or without human assistance.

Types of Nokia Equipments

New product installation services, installation of product updates

Software support services include new product installation services, installation of product updates, migrations for major releases of software, other types of proactive or reactive on-site services, and support for custom application or infrastructure Nokia PCC 557x Software. 

0 min
response time
Project in last 3 years

Software maintenance and support process

Depending on the scope of the required activities,  support processes and maintenance will comprise a combination of the following techniques:

Level 1 - End User Support

solving usage issues and minor problems, escalating more complex issues.

Level 2 - Application support

configuration, fixing its performance, software troubleshooting.

Level 3 - Development support

software integration on database level, customization, upgrade adding new features

Contact us for support

Send us email message with you request 

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